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A secure perimeter around your IT operations

Palisade IT Services was founded in Canberra to give government and enterprise organisations one trusted, security cleared partner for the complete life of their technology.

Our story

Why we started Palisade

Too many organisations manage their technology through a patchwork of suppliers: one to buy devices, another to install them, another to support the network and yet another to dispose of old equipment. Each handover is a chance for assets to go missing, data to be exposed and accountability to disappear.

Palisade was created to close those gaps. A palisade is a protective fence of strong upright stakes. That is how we see our role: a dependable boundary around your IT operations, with every stage of the lifecycle handled by one disciplined, security cleared team.

Our founding team brings experience in data centre operations, workplace operations and information systems at some of the world's largest technology organisations, applied with the care and responsiveness of a local Canberra business.

Canberra, home of Palisade IT ServicesPhoto: Canberra, home of Palisade IT Services

Our mission

To protect our clients' technology, data and people across the full IT lifecycle, through secure processes, honest communication and work we are proud to put our name to.

Our vision

To be the most trusted IT lifecycle partner for Australian government and enterprise organisations.

Our values

What we stand for

Integrity

We do what we say, document what we do and tell you plainly when something is not right.

Security first

Every process is designed with the protection of your data and systems in mind.

Accountability

One team owns the outcome, from the first device to the last certificate.

Care

We treat your sites, your people and your equipment with respect.

Sustainability

We redeploy where we can and recycle responsibly when we cannot.

Continuous improvement

We review every engagement and get better each time.

Security cleared team

People you can trust in sensitive environments

Our team members hold Australian Government security clearances and work to the disciplined standards that government, defence and regulated industries require. We vet our people, train them in secure handling procedures and hold them to clear codes of conduct.

  • Australian Government security clearances held
  • Trained in secure handling of information and devices
  • Processes aligned with the Information Security Manual
  • Clear codes of conduct and confidentiality obligations
Devices sorted for redeployment and recyclingPhoto: Devices sorted for redeployment and recycling
Compliance and sustainability

Responsible from start to finish

We believe secure and sustainable go together. Devices are redeployed wherever possible, sanitised data bearing assets can be remarketed to recover value, and everything else is recycled through responsible downstream partners.

We are actively working towards formal certifications that independently verify our quality, information security and environmental management.

Security and compliance
Why Palisade

What makes us different

Local and responsive

A Canberra based team that can be onsite quickly, not a call centre interstate.

Security cleared personnel

Our people hold Australian Government security clearances and understand sensitive environments.

One partner, whole lifecycle

From procurement to disposal, one accountable team instead of a string of separate vendors.

Documented chain of custody

Serial level tracking and signed handovers at every step of a device's journey.

Sustainability focus

Redeployment first, responsible recycling always, and less electronic waste to landfill.

Transparent reporting

Clear reports, accurate registers and certificates you can hand straight to an auditor.

Interested in joining us? View careers

Ready to secure your IT lifecycle?

Tell us about your environment and we will come back with a clear, practical proposal.