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Privacy Policy

How Palisade Technologies Pty Ltd collects, uses and protects your personal information.

Template for review. This policy is a starting template and must be reviewed by a qualified legal professional before the website goes live.

Last updated: [date to be added]

Palisade Technologies Pty Ltd (ABN [to be added]), trading as Palisade IT Services ("we", "us", "our"), is committed to protecting your privacy. This policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information we collect

We may collect your name, organisation, role, email address, phone number, location, project details, documents you choose to upload, and, for job applicants, your resume and security clearance level.

2. How we collect information

We collect information when you submit a form on this website, email or call us, engage our services or apply for a role. We collect information directly from you wherever practical.

3. Why we collect and use information

  • To respond to enquiries and prepare quotes and proposals
  • To deliver and manage our services
  • To assess applications for employment
  • To meet our legal and regulatory obligations
  • To improve our website and services

4. Disclosure

We do not sell personal information. We may disclose information to trusted service providers who help us operate our business (for example, our form processing, email and hosting providers), and where required by law. Some providers may store data outside Australia. Where this occurs, we take reasonable steps to ensure your information is protected in line with the APPs.

5. Cookies

This website uses only essential cookies and local storage needed for it to function, such as remembering that you have dismissed the cookie notice. We do not use advertising or tracking cookies.

6. Security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure, and we securely destroy information when it is no longer needed.

7. Access and correction

You may request access to, or correction of, the personal information we hold about you by contacting us using the details below.

8. Complaints

If you have a concern about how we have handled your personal information, please contact us first. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

9. Contact us

Privacy Officer, Palisade Technologies Pty Ltd
Email: info@palisadeitservices.com
Canberra, ACT